FAQs
Anu Oro | Studio specializes in original CONTEMPORARY paintings & prints.
Catering to collectors, interior designers, TASTEMAKERS, & curators across the u.s. & EUROPE.
FAQs:
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Each work from Anu Oro | Studio is distinct in nature - hand-painted & filled with unique nuances. These pieces are one of a kind, adding a touch of intentional design, elevation, & awareness to your art collection.
Paintings may be purchased via email inquiry or within the Anu Oro | Studio shop.
FREE domestic shipping is currently being offered for paintings listed in the online shop.
Standard sizing for works sold in the online shop is 24” x 30”.
All originals come personally signed, stamped, & dated; certificate of authenticity included.
Please allow adequate time (7-10 business days) for quality check & packaging, then shipping.
The sale of the original does not include sale of copyright.
Purchased paintings can be framed at your local framer in order to enhance & further protect the work.
Works that are not listed within the online shop may be inquired about: contact.
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Select giclée prints are within the Anu Oro | Studio shop.
The quality of a giclée print is far superior to all other forms of printing.
Prints from Anu Oro | Studio are limited in quantity, meaning that once purchased, you become the exclusive owner of a rare giclée inspired by alignment, introspection, & identity.
Anu Oro | Studio giclée prints are on Premium Archival Smooth Matte Fine Art Paper.
Premium Archival Matte Paper is smooth + neutral-white. This is a high-quality fine art, photo reproduction, & open-edition decor selection. The paper is acid-free & heavyweight (230 gsm) for a longer print life. All printed images use archival pigment inks that resist fingerprints & smudging.
All prints are shipped with a certificate of authenticity & are signed + numbered by the artist.
Please allow adequate time (7-10 business days) for print production, quality check & packaging, then shipping.
The sale of the print does not include sale of copyright.
Works that are not listed within the online shop may be inquired about: contact.
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Stretched Paintings:
Stretched paintings are shipped in foam-lined Masterpak or AirFloat Strong Boxes for maximum protection.
Unstretched Paintings:
Larger paintings (larger than 26” x 36”) may be sent un-stretched unless other has been requested by the purchaser. Shipping unstretched allows the work to be sent in a tube for economical purposes.
Works may be stretched or framed at one’s local framing services.
Unframed Prints:
Unframed prints sizes 8” x 10” & 11” x 14” are shipped within flat rigid envelopes.
Unframed prints size 16” x 20” + larger are shipped within sturdy shipping tubes.
Framed Prints:
Framed prints 8” x 10” are shipped within customized Anu Oro | Studio mailer boxes.
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Any listed shipping fees are flat rate to ensure that your work reaches you well packaged, insured & in prime condition.
FREE domestic shipping is currently being offered for paintings in the Anu Oro | Studio online shop.
Please allow adequate time (7-10 business days) for order processing (production*, quality check, packaging) then shipping.
Tracking numbers will be sent via email for all purchases.
Please revise your billing & shipping address when placing an order. This is to make certain that your purchase reaches its intended delivery location.
FedEx, UPS, USPS, or private freight services may be utilized for domestic (U.S.) transport of artwork. The courier selected is dependent on the location of the collector, courier speed, & artwork size.
DHL, UPS, or USPS may be utilized for international (outside of the U.S.) transport of artwork. The courier selected is dependent on the location of the collector, courier speed, & artwork size.
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Customs Duties, Taxes & Fees:
The end customer is responsible for paying any taxes, fees, or duties levied by the destination country. These must be paid in order to have the shipment released from customs & delivered. Anu Oro | Studio cannot undervalue any costs of the works that are shipped, as this is against the law.
The studio/artist has no control over these charges; customs policies & import duties vary widely from country to country. Kindly note that if customs charges are not paid upon receiving your order, the shipment will be returned to the sender.
Shipping Fees:
Listed shipping fees are flat rate to ensure that your work reaches you well packaged, insured & in prime condition.
If your country is not listed for shipping:
Anu Oro | Studio will be expanding delivery to other countries shortly. Please subscribe to the studio newsletter for future updates.
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To make your purchasing experience easier, Anu Oro | Studio now offers AfterPay. Collect unique artworks today, pay later.
Afterpay lets buyers pay for their online orders in four interest-free payments over six weeks.
Learn more about AfterPay: https://www.afterpay.com/en-US
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Keep artworks out of direct sunlight & consider the potentially adverse effects of fluorescent bulbs.
Heavy exposure to direct sunlight can speed fading or damage a work over time.
Bulbs with high levels of UV can contribute to the fading or degradation of artwork.
To extend a print's longevity it is recommended that it be framed within glass, plastic, or glazing that has UV inhibitors.
Handle the works with white cotton or powder-free nitrile gloves when installing or moving. This is to avoid the transfer of fingerprints, oils, or dirt.
Avoid leaning anything against the surface of a canvas as the fabric can be torn or punctured if mishandled. Leaning anything on the work can also lead to the paint being cracked or marred.
Dust your artworks with a clean, soft rag to prevent debris buildup.
Refrain from cleaning art with cleaning products or water.
Protect your work from extreme changes in atmosphere (i.e. excessive dryness, humidity, heat, cold, etc.). This can cause the work to experience undue changes or damage.
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Stretching:
It is strongly recommended that un-stretched canvases purchased from Anu Oro | Studio must be stretched or framed professionally, as to protect the artwork from undue damage.
What does it mean to stretch a canvas?
Stretching canvases require evenly pulling a canvas around assembled wooden stretcher bars. The bars give the work shape & stability so that it may be displayed.
Canvas framing:
Framing can enhance the appearance of canvas artwork, depending on the preference of the collector. It can also protect the painting from damage, make hanging easier, & draw more attention to the work itself.
For both stretching & framing, trustworthy services in your area can be researched online; this ensures that your new artwork is safely, economically & properly handled.
For online canvas framing services, I recommend Framebridge. They offer reputable, quality, & custom-built framing options for artwork.
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For more on refunds, returns, privacy policies, disclaimers, copyrights, & terms of service: click here.