FAQs

Anu Oro | Studio specializes in original CONTEMPORARY paintings & prints.

Catering to collectors, interior designers, TASTEMAKERS, & curators across the u.s. & EUROPE.

FAQs:

    • Each work from Anu Oro | Studio is distinct in nature - hand-painted & filled with unique nuances. These pieces are one of a kind, adding a touch of intentional design, elevation, & awareness to your art collection. 

    • Paintings may be purchased via email inquiry or within the Anu Oro | Studio shop.

      • FREE domestic shipping is currently being offered for paintings listed in the online shop.

    • Standard sizing for works sold in the online shop is 24” x 30”.

    • All originals come personally signed, stamped, & dated; certificate of authenticity included.

    • Please allow adequate time (7-10 business days) for quality check & packaging, then shipping.

      • The sale of the original does not include sale of copyright.

    • Purchased paintings can be framed at your local framer in order to enhance & further protect the work.

    • Works that are not listed within the online shop may be inquired about: contact. ​

    • Select giclée prints are within the Anu Oro | Studio shop.

      • The quality of a giclée print is far superior to all other forms of printing.

    • Prints from Anu Oro | Studio are limited in quantity, meaning that once purchased, you become the exclusive owner of a rare giclée inspired by alignment, introspection, & identity.

    • Anu Oro | Studio giclée prints are on Premium Archival Smooth Matte Fine Art Paper.

      • Premium Archival Matte Paper is smooth + neutral-white. This is a high-quality fine art, photo reproduction, & open-edition decor selection. The paper is acid-free & heavyweight (230 gsm) for a longer print life. All printed images use archival pigment inks that resist fingerprints & smudging.

      • All prints are shipped with a certificate of authenticity & are signed + numbered by the artist.

    • Please allow adequate time (7-10 business days) for print production, quality check & packaging, then shipping.

      • The sale of the print does not include sale of copyright.

    • Works that are not listed within the online shop may be inquired about: contact. ​​

    • Stretched Paintings:

    • Unstretched Paintings:

      • Larger paintings (larger than 26” x 36”) may be sent un-stretched unless other has been requested by the purchaser. Shipping unstretched allows the work to be sent in a tube for economical purposes.

        • Works may be stretched or framed at one’s local framing services.

    • Unframed Prints:

      • Unframed prints sizes 8” x 10” & 11” x 14” are shipped within flat rigid envelopes.

      • Unframed prints size 16” x 20” + larger are shipped within sturdy shipping tubes.

    • Framed Prints:

      • Framed prints 8” x 10” are shipped within customized Anu Oro | Studio mailer boxes.

    • Any listed shipping fees are flat rate to ensure that your work reaches you well packaged, insured & in prime condition.

    • FREE domestic shipping is currently being offered for paintings in the Anu Oro | Studio online shop.

    • Please allow adequate time (7-10 business days) for order processing (production*, quality check, packaging) then shipping.

    • Tracking numbers will be sent via email for all purchases.

    • Please revise your billing & shipping address when placing an order. This is to make certain that your purchase reaches its intended delivery location.

    • FedEx, UPS, USPS, or private freight services may be utilized for domestic (U.S.) transport of artwork. The courier selected is dependent on the location of the collector, courier speed, & artwork size.

    • DHL, UPS, or USPS may be utilized for international (outside of the U.S.) transport of artwork. The courier selected is dependent on the location of the collector, courier speed, & artwork size.  

    • Customs Duties, Taxes & Fees:

      • The end customer is responsible for paying any taxes, fees, or duties levied by the destination country. These must be paid in order to have the shipment released from customs & delivered. Anu Oro | Studio cannot undervalue any costs of the works that are shipped, as this is against the law.

      • The studio/artist has no control over these charges; customs policies & import duties vary widely from country to country. Kindly note that if customs charges are not paid upon receiving your order, the shipment will be returned to the sender.

    • Shipping Fees:

      • Listed shipping fees are flat rate to ensure that your work reaches you well packaged, insured & in prime condition.

    • If your country is not listed for shipping:

      • Anu Oro | Studio will be expanding delivery to other countries shortly. Please subscribe to the studio newsletter for future updates.

  • To make your purchasing experience easier, Anu Oro | Studio now offers AfterPay. Collect unique artworks today, pay later.

    • Afterpay lets buyers pay for their online orders in four interest-free payments over six weeks.

    • Learn more about AfterPay: https://www.afterpay.com/en-US

    • Keep artworks out of direct sunlight & consider the potentially adverse effects of fluorescent bulbs. ​​

      • Heavy exposure to direct sunlight can speed fading or damage a work over time.

      • Bulbs with high levels of UV can contribute to the fading or degradation of artwork.

      • To extend a print's longevity it is recommended that it be framed within glass, plastic, or glazing that has UV inhibitors.

    • Handle the works with white cotton or powder-free nitrile gloves when installing or moving. This is to avoid the transfer of fingerprints, oils, or dirt.

    • Avoid leaning anything against the surface of a canvas as the fabric can be torn or punctured if mishandled. Leaning anything on the work can also lead to the paint being cracked or marred.

    • Dust your artworks with a clean, soft rag to prevent debris buildup.

    • Refrain from cleaning art with cleaning products or water.

    • Protect your work from extreme changes in atmosphere (i.e. excessive dryness, humidity, heat, cold, etc.). This can cause the work to experience undue changes or damage.

    • Stretching:

      • It is strongly recommended that un-stretched canvases purchased from Anu Oro | Studio must be stretched or framed professionally, as to protect the artwork from undue damage.

    • What does it mean to stretch a canvas?

      • Stretching canvases require evenly pulling a canvas around assembled wooden stretcher bars. The bars give the work shape & stability so that it may be displayed.

    • Canvas framing:

      • Framing can enhance the appearance of canvas artwork, depending on the preference of the collector. It can also protect the painting from damage, make hanging easier, & draw more attention to the work itself.

    • For both stretching & framing, trustworthy services in your area can be researched online; this ensures that your new artwork is safely, economically & properly handled.

    • For online canvas framing services, I recommend Framebridge. They offer reputable, quality, & custom-built framing options for artwork.

  • For more on refunds, returns, privacy policies, disclaimers, copyrights, & terms of service: click here.